The 2020 theme, Generations, reflected not only the responsibility that the financial services sector has to support our different generations to save, invest and retire well, but also challenged each and every one of us to be better. Better custodians for future Generations, better at supporting our teams and our customers balance their wellbeing, and better at creating a sustainable future.
The 2020 conference was fully digital over three days, with breakfast, main plenary and sundowner sessions.
With 120+ speakers and over 35 sessions, the Generations Digital Conference 2020 saw 1550 live attendees. View all speakers here, watch the conference wrap video or read the wrap document.
Generations 2020 On Demand
We showcased NZ's political and regulatory leaders, and explored the big issues of the day through our pre-election political series, conduct and culture discussions and the future of the sector.
Sessions explored how data and medical innovations are revolutionising the industry and engaged with how to connect with customers whilst providing sustainable products.
Expert speakers looked into the behaviour of switching, what we learnt from COVID-19 and the rise of machines - how the digital world is changing the face of distribution.
This stream delved into the wider topics of Wellbeing, Sustainability and Guardianship: tactics for wellbeing, embracing kaitiakitanga and future-proofing for success.
This stream investigated the role of tech in the life insurance and wealth value chain, with sessions on shaping the wealth of generation investors and digital transformation in insurance.
We gleaned expert industry insights from both the Reserve Bank of New Zealand and the Financial Markets Authority in these industry and regulatory sessions.
This stream looked at issues of diversity and claims management, as well as underwriting through crises in a session on supporting life customers affected by cancer.
With the sector undergoing significant change, this stream tackled issues faced by Professional Advice businesses in a session focused on the impact of FSLAA on clients and advisers.
Trustees & Supervisors
This stream covered key issues facing trustees, supervisors and their clients, including discussions on agility during the pandemic and the supervisor's role in 2020 and beyond.
Women in Super
This stream explored a range of topics relating to LITS and the Workplace Savings community in a conversation with Andrew Bascand on the global investment outlook.
Full Conference Programme
Tech Alley and Pitch Perfect 2020
Tech Alley is the place where attendees met with pioneering FinTech, InsurTech, HealthTech, EduTech and RegTech Kiwi companies, learned about their products and understood how they could help enhance the financial services sector.
The year’s theme was Made in New Zealand, and attendees supported these innovative Kiwi companies by visiting their virtual booths in Tech Alley.
The Financial Services Council aims to fuel innovation in the sector and Pitch Perfect sparked that flame. Pitch Perfect was scheduled for from 8am - 9am on day one of Generations Conference and was where attendees heard from aspiring FinTech, InsureTech, HealthTech, EduTech, and RegTech start-ups.
Thank you to our Tech Alley and Pitch Perfect sponsors
Generations conference charity
The Voices of Hope
The Financial Services Council and Voices of Hope have formed a wonderful partnership over the past few years and we were delighted to announce them as our charity partner for the 2020 Conference.
The work they do to create and implement change for mental health through stories of lived experience, is so incredibly important on an individual, communal and global scale. All donations make a huge difference to the work Voices of Hope do and are greatly appreciated.
To make a donation, please visit the fundraising page. We really appreciate all donations.
Click the link to buy ‘Stop Surviving, Start Fighting’, the bestselling book written by Voices of Hope’s Co-Founder Jazz Thornton,.
With thanks to our sponsors